State Farm® Insurance Agent Kristie Polk
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rachel Bradshaw
March 12, 2024
5
out of
5
rating by Rachel Bradshaw
"I can’t say enough good things about Kristie Polk. She’s been an excellent agent! She assisted me when my car was stolen and she was especially helpful with insuring my teenage son. She provided all options available for discounts on his insurance and was very upfront about rates (Parents of teenage boys know what I’m talking about). She’s been the best. Like a good neighbor, Kristie is there!"
We responded:
"Rachel, it is customers like you that make us love what we do!! Thank you for sharing this awesome review!!! I am honored to serve you and your son!"
Jerrett Jan
January 9, 2024
5
out of
5
rating by Jerrett Jan
"Super easy to work with and very responsive. Always a pleasure."
We responded:
"Jarrett, thank you for the kind words and the 5 star review. We aim to please!!! We look forward to serving you for a long time to come! Thank you for being a loyal State Farm customer! "
Evelyn
December 29, 2023
5
out of
5
rating by Evelyn
"Kristie Polk is remarkable to work with! She has always responded quickly to my questions and concerns. When I’ve had life changes like getting a new car, she’s been great about presenting me with insurance options that best meet my needs, and with competitive rates. I highly recommend this agent – I have been very happy with her service!"
We responded:
"Thank you Evelyn for the kinds words. It is great to hear that our goals are lining up with our actions! We Love insurance and get a kick out of actually helping folks with their insurance needs. Looking forward to serving you for years to come! Happy New Year! Let's do this!"
Mike Athens
December 15, 2023
5
out of
5
rating by Mike Athens
"I’ve been with Kristie and Co. for about a year and they have been the most supportive and friendly people I’ve ever dealt with. Very professional and prompt to deal with, I would definitely recommend these people 🇺🇸😇"
We responded:
"Mr. Athens, Thank you for that awesome 5 Star review. We appreciate your business and love taking care of folks like you!!"
Lakeesha Laws
December 14, 2023
5
out of
5
rating by Lakeesha Laws
"Kristie Polk and her team are hands down the real deal!!! I had been with Geico for a few years because I thought they were providing me the best quote for my auto & insurance needs. I decided to shop around to see if I could find a lower rate. To my surprise, Kristie was able to exceed my expectations by reducing my monthly payment over $100 without me loosing any of my previous coverage with Geico. Incredible! Kristie & her entire staff are very kind, knowledgeable, responsive, and professional. I am very pleased with my decision to switch over to State Farm with Kristie as my agent. If you are reading this review, it’s because you, too, would be equally happy as I am if you switched to Kristie Polk as your agent too! You will not be disappointed! I am grateful!"
We responded:
"Lakeesha, WOW! Thank you Thank you! We appreciate you and look forward to taking care of you and your family for many more years to come! We love serving folks like you! We are always looking for the discounts and ways to get great coverage AND great rates!!!"
Chiquita Holmes
December 13, 2023
5
out of
5
rating by Chiquita Holmes
"I am very grateful to Kristie Polk and her office because they are always helpful when it comes to answering my questions about concerns and being reliable in times of need.... Thank you so much for all your help and time"
We responded:
"Chiquita, you are so awesome! We love customers like you! Thank you for the 5 Star review and for always being the awesome-you! :) We are here for you and appreciate your loyalty to us and to State Farm!"
J G
December 13, 2023
5
out of
5
rating by J G
"Kristi and her staff have always been so helpful and provided very positive customer service to me for many years. Every request was handled efficiently and timely with care. They went above and beyond to help me with any changes or questions when needed. I highly recommend her and her staff to handle any insurance needs that you might need. Thank you Kristi and staff for everything!"
We responded:
"Thank you for the 5 Star review! Here at Kristie Polk State Farm we are all about efficiency and getting things done - FAST! By texting our office number 817-267-1101 we get your request immediately, and in some cases can personally respond in minutes. We appreciate your kind words and look forward to serving you for years to come!"
Sharad Chaitanya
December 12, 2023
5
out of
5
rating by Sharad Chaitanya
"Very professional. Always available to help."
We responded:
"Thank you for the 5 Star review Sharad! By using technology, you can text us and we are able to get to you so much faster! Thank you for your loyalty!"
Sue Harper
November 18, 2023
5
out of
5
rating by Sue Harper
"Love Kristie’s State Farm insurance! She is the best agent around! She was able to bring down the cost of my car insurance and also my dwelling insurance. There are many discounts that you can take advantage of to help lower your cost of car insurance. She sends little gifts in the mail at holiday time. Highly recommend her!"
We responded:
"Sue, Thank you for the kind words and the 5 Star Review. My team and I love insurance and helping folks get the best deal! We appreciate your business! "
Steve Evans
October 12, 2023
5
out of
5
rating by Steve Evans
"Always attentive to your situation and needs when you call. Annual policy review and updates are helpful. Highly recommend."
We responded:
"Steve, I am so glad that you feel those reviews are helpful! We love looking for discount and making sure your coverages still fit your needs. Thank you for being part of the Kristie Polk State Farm family! We really appreciate the 5-Star review too!"
Karen Wilson
September 26, 2023
5
out of
5
rating by Karen Wilson
"I recently chose Kristie for replacing my insurance in May. I could not say enough great things about the knowledge and service I have received from her and Lauren. I am so blessed that God led me to her. She is so patient, helping you to understand what you need and what you don't. I highly recommend Kristi Polk - State Farm!!!"
We responded:
"Wow Karen! Thank you for the awesome 5-Star review! We are so thrilled for you to make the switch to our State Farm family! We are here for you!"
DOUGLAS HAMBY
September 12, 2023
5
out of
5
rating by DOUGLAS HAMBY
"I wanted to get a quote on home and auto insurance since my policy premium had increased. Kristie was very helpful, unfortunately no significant savings. At least my questions were answered. I'll check again next year."
We responded:
"Mr. Hamby, I was bummed too that we couldn't get you significant savings and happy to try again next year. Thank you for writing me a 5 star review, that means a lot to me. Hopefully we will get to do business in the future, and you'll see that at Kristie Polk State Farm we have 5 Star customer service too! Talk to you next year!"
mark mensah
August 28, 2023
5
out of
5
rating by mark mensah
"Kristie's Office always welcome you to a Friendly environment and Ready to answer all questions in a very knowledgeable way possible. They will notify you or give you heads-up should there be any changes on your policy and advised with all possible options that might save you some bucks here or there. I am pleased, knowing her and the team personally. Alyssa, thank you for all the text messages and the reminders. You guys are awesome. Thank you. -Joseph"
We responded:
"Joseph, thank you for being a long time loyal State Farm customer! We love having customers like you! Thank you so much for sharing the 5-Star review. We are happy to be serving your family's insurance needs and hope we get to continue that honor for years to come!! "
Patti Moore
July 11, 2023
5
out of
5
rating by Patti Moore
"I just wanted to say Kristie Polk and her staff are awesome! Anytime I have a question or need help they are always there, going above and beyond to handle everything for me. I am so thankful to have them there working for me!"
We responded:
"Patti, we are honored to be working for you and we plan to do so for years to come! Thank you for trusting us with your insurance needs. Love the 5-Star review! Thank you!!!"
2 Tru
July 7, 2023
5
out of
5
rating by 2 Tru
"Very helpful and respectful also very reasonable price🙏🏼"
We responded:
"We do believe in reviewing coverages and going over discounts often. Every wants great coverage at a great price! Thank you for the 5-Star review!"
Tyler Enloe
July 3, 2023
5
out of
5
rating by Tyler Enloe
"Kristie and her team are great, always really responsive whenever needs arise and very helpful with inquiries and issues."
We responded:
"Tyler, Thank you for the 5-Star review. Our goal is to be here when you need us most and to help with the little things. Just trying to make insurance easier for everyone. We plan to serve your insurance needs for years to come!"
adam justus
June 29, 2023
5
out of
5
rating by adam justus
"Kristie has been there for my family every time we have needed her. She and her office staff make you feel like you are a priority. That is something most business are missing these days. You cannot go wrong by choosing her."
We responded:
"Thank you Justus family! We appreciate the 5-Star review - it confirms that we are doing what we set out to do. Making insurance easier to deal with for all of our customers and being there when you need us! You are more than just a customer to us! You are part of our State Farm family!"
Benjamin C Tsao
June 29, 2023
5
out of
5
rating by Benjamin C Tsao
"My entire family has been with Kristie Polk and her team since forever. I believe my parents were with the previous agent that Kristie took over for, and her and her team did so well that they've stayed with them! They're a great team and are very responsive, knowledgeable, and helpful."
We responded:
"Ben, we love you and your whole family! Everyone is great to work with and we are honored to be taking care of your insurance needs. Thank you for the 5-Star review. And here's to many more years together!!"
Alyssa Whitley
June 24, 2023
5
out of
5
rating by Alyssa Whitley
"Have been with Kristie since I first started driving! My dad has been with her for years!! She is amazing very flexible and understanding!! Not to mention, her front desk team is killing it! Love love love!!!"
We responded:
"Alyssa, it is an honor to watch your family grow and we consider you part of our State Farm family. We appreciate you and your dad. Thank you for the 5-Star review. "
Grace Jones
June 19, 2023
5
out of
5
rating by Grace Jones
"I would like to start off by saying I love State Farm I've been with them for years. Moving from Mississippi to Texas Mrs.Kristie Polk and her staff made me felt part of the State Farm family here. Couldn't ask for a better Agent .Once again a excellent Staff."
We responded:
"Grace, we love that you have been a State Farm customer for years. We are so honored you are part of our State Farm family. My team and I love serving up great rates AND great coverages, with a side of Texas hospitality. Our goal is to make you feel like you are part of our family, not just a number - and I am glad you feel that way! We are here for you! Thank you for the 5 star review!"
Jayah Kai-samba
June 17, 2023
5
out of
5
rating by Jayah Kai-samba
"Easy to work with, always available when you need them and Kristie and her staff know their stuff. Thanks for always being consistent."
We responded:
"Jayah, thank you for the 5 star review! You and your family are a delight to work with. We love insurance and taking care of our State Farm family!"
John Maravilla
June 12, 2023
5
out of
5
rating by John Maravilla
"Love this team. Very friendly service that you can rely on. You can’t go wrong with this group."
We responded:
"John, you have been with us for quite some time - we appreciate your loyalty and the kind words! We look forward to taking care of your insurance needs for years to come!! Thank you for being a part of the Kristie Polk State Farm family!"
Madelynn Mackin
June 10, 2023
5
out of
5
rating by Madelynn Mackin
"I am SO pleased with State Farm - the ads, the customer service I receive and the quality of the program 👏🤗"
We responded:
"Madelynn, so happy you hear that you are pleased with our customer service here at Kristie Polk State Farm insurance. This was my 20th year with State Farm and we plan to continue to take care of you for years to come!!"
Alfonso David Rojas Hernandez
June 9, 2023
5
out of
5
rating by Alfonso David Rojas Hernandez
"Awesome service ! I was able to save money with their insurance policy. Thank you !"
We responded:
"Alfonso, thank you for switching to the Kristie Polk State Farm office. We love customers like you!!! Thank you for the referrals as well! We are here for you when you need us!!"
Debby Hein
June 9, 2023
5
out of
5
rating by Debby Hein
"Kristi Polk and her agency team are very knowledgeable and supportive! They truly provide the Good Neighbor service. Kristi goes above & beyond to get answers, if she doesn't already know. She reviewed my insurance plan as if it were her own, looking for opportunities to save money. If she can't, she explains why to my satisfaction & understanding. I will continue to be a loyal customer!"
We responded:
"Debby thank you for the glowing 5 star review! WE love to hear that! We do take insurance seriously and work hard to balance protection with price and want folks to get all of the discounts they deserve! Thank you for being a long time State Farm customer."