State Farm® Insurance Agent Kristie Polk
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brenda
January 20, 2026
5
out of
5
rating by Brenda
"Extremely responsive and invested in all of your insurance needs. Very helpful."
We responded:
"Brenda we are so excited you are now part of our State Farm family! We look forward to serving you for years to come!"
Lee Dunkelberg
January 19, 2026
5
out of
5
rating by Lee Dunkelberg
"These have been trying times for me (yeah, boo hoo). However, Kelsey and the gang have been super responsive and unbelievably patient. Good on you all!"
We responded:
"Thank you Lee for the 5-star review. We appreciate your loyalty and appreciate your business!"
Esther Exantus
January 7, 2026
5
out of
5
rating by Esther Exantus
"This review is long overdue! Since transitioning to State Farm insurance, Kelsey and Kristie have consistently been helpful by responding quickly and resolving matters promptly. Being able to communicate with someone quickly is very important to me, and having agents who do this well truly makes a difference."
We responded:
" We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! We love what we do and having customers like you make our work not feel like "work". "
Sarah Stevens
December 31, 2025
5
out of
5
rating by Sarah Stevens
"This Agency always provides great communication and are very helpful when needed."
We responded:
"Sarah, thank you for taking the time to write a review about Kristie Polk State Farm agency. My team and I appreciate this! We love insurance and love helping good folks like you! Here's to a wonderful 2026 together! "
B T
December 26, 2025
5
out of
5
rating by B T
"I always have a fantastic experience working with Kristie and her team. They are incredibly helpful and patient with all my questions. Highly recommend for anyone looking for great service!"
We responded:
"Thank you for the awesome review! We are very energized by helping our customers with all of their insurance questions. Call on us anytime!"
cj pressley
December 23, 2025
5
out of
5
rating by cj pressley
"I’ve tried many insurance companies, but I must save the best for last, Kristie / Ashley my agent is so awesome, caring and patient, she always goes beyond and actually cares about me , thank you for being a great agent ."
We responded:
"Wow! Customers like you are why we keep doing what we do. We love our customers and treat them like family! We are always here for you!"
Jenny Wan
December 23, 2025
5
out of
5
rating by Jenny Wan
"Kristie Polk and her team have been incredibly helpful in all our seasons of life - from moving from out of state to dealing with a difficult claim. They have been with us every step of the way and responsive whenever we needed them. Would highly recommend!"
We responded:
"Jenney, we are so thrilled to be your new State Farm team here in Texas! We appreciate the kind words and your loyalty. We hope to be there for you for years to come!"
Ashley Garcia
December 22, 2025
5
out of
5
rating by Ashley Garcia
"Kelsey and Kristie are extremely helpful and super quick and easy to talk to! Love having car insurance with them! Amazing customer service!"
We responded:
"Ashley, we actively train to make insurance easier understand. We want to be your go to person about all of your insurance needs. Thank you for the wonderful review! We do appreciate you!"
Brock Miller
December 19, 2025
5
out of
5
rating by Brock Miller
"The team at Kristi Polk's place are the most customer focused people I have ever dealt with. It's been my good fortune to know them."
We responded:
"Brock, We’re honored by your positive feedback and your loyalty! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mitzie Kowalik-Cox
December 16, 2025
5
out of
5
rating by Mitzie Kowalik-Cox
"Been with Kristy Polk for a long time. She is the best in the business!!"
We responded:
"Mitzie, you are like family!! We are delighted to know you had a great experience with our State Farm office. We are always here for you!"
Jacquy Mestas
November 19, 2025
5
out of
5
rating by Jacquy Mestas
"Super quick and easy to sign up with State Farm."
We responded:
"Jacqulyn, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Derek Moore
October 15, 2025
5
out of
5
rating by Derek Moore
"Great customer service, both Kristi and Kelsey! From listening to our needs then originating a quote, this office is first class. After determining what was best for us, the team did a phenomenal and efficient job of assisting us. And, kudos to the up-to-date technology… great app and website!"
We responded:
"Derek thank you for the 5 star review! Kelsey is such a great addition to our team and has really helped us take it to the next level. We look forward to serving your insurance needs for years to come!"
SENTHIL Vijayakumar
October 3, 2025
5
out of
5
rating by SENTHIL Vijayakumar
"Excellent service with a precise and tailored insurance quote for my Tesla Model Y. The agent quickly adjusted coverage limits to fit my needs and included a renters insurance discount for a seamless bundled solution. Highly professional and very reliable"
We responded:
"We’re thankful for your feedback! We love the 5 Stars! It’s our pleasure to assist you with your insurance needs. Welcome to the Kristie Polk State Farm family!!!"
Alexander McLaughlin
September 12, 2025
5
out of
5
rating by Alexander McLaughlin
"Kristie was an absolute legend. She helped me with stopping my current policy and started a new one. 10 out of 10 recommended."
We responded:
"Alexander, thank you for the kind words. We look forward to taking care of your insurance needs for years to come! Welcome to the Kristie Polk State Farm family! "
Valoree Sherwood
September 10, 2025
5
out of
5
rating by Valoree Sherwood
"Kristie and her team are always so kind and friendly! They always get us the best prices, and we are overly satisfied with her and her team!"
We responded:
"Valoree thank you for the 5 star review. We appreciate you and your family! We are so happy you are part of our State Farm family!"
Salim Thanawalla
September 2, 2025
5
out of
5
rating by Salim Thanawalla
"👍👍👍"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Frances Simpson
August 22, 2025
5
out of
5
rating by Frances Simpson
"Kristie and her staff is amazing. They always handle everything for us unlike other agents. They are also fast to respond to a need."
We responded:
"Thank you so much, Frances, for your kind words! We’re thrilled to hear that you feel well taken care of by our team. Providing quick, personalized service and making sure your needs are met is always our top priority. We truly appreciate your trust in us and look forward to continuing to serve you!"
Janice Smith
August 7, 2025
5
out of
5
rating by Janice Smith
"Kristie and her team have been great to work with! They keep us up to date on all of our State Farm policies, etc. They were especially helpful when we added our 16 yr old to the policy. They answered all of my questions and provided several money saving options for a teen driver!"
We responded:
"Thank you for your 5-star review! Kelsey and I are here to serve and find all of the discounts possible - especially for a young driver. We want to make sure you have good coverage, great rates and EXCELLENT service when you need us! "
Brandon Swan
June 25, 2025
5
out of
5
rating by Brandon Swan
"I've been with State farm for at least 5 years.. they're great at communicating and providing amazing prices for home and auto. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mike Meierhofer
June 13, 2025
5
out of
5
rating by Mike Meierhofer
"Over the past several decades I have dealt with many insurance agents. I’ve never had any agent even come close to Kristie Polk in taking the time to go over every detail of my insurance and make suggested modifications that reduced my monthly premiums and increased my coverage!"
We responded:
"Mike, Thank you for your 5-star review! My State Farm team and I are honored to be your good neighbor! You have a beautiful home and we want to make sure you have great coverage at a great price too!"
Luis Torres
June 13, 2025
5
out of
5
rating by Luis Torres
"Very satisfied that I can depend on State Farm , and drive carefully knowing where I am going."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ms. Hazel Johnson
June 4, 2025
5
out of
5
rating by Ms. Hazel Johnson
"This team is wonderful. They are always informative and handle the business at hand in a timely manner. Phone calls are returned promptly. Their personalities: Always bright and cheerful 🥰"
We responded:
"Thank you for the kind words! We so appreciate you! And value you being part of our State Farm family!!"
Cynthia Wade
May 13, 2025
5
out of
5
rating by Cynthia Wade
"Kristie Polk and team has saved me so much and so wonderful to work with. They really listen to what my needs are. Awesome team."
We responded:
"Cynthia we so appreciate the wonderful compliment! We love what we do and we love having you part of our State Farm family. "
Terri Dykstra
April 14, 2025
5
out of
5
rating by Terri Dykstra
"Kristie Polk and team are amazing! We have been with State Farm over 30 years. We have home, auto, and life insurance with them. They go above and beyond to help us with any insurance needs. Feels more like a family. I highly recommend."
We responded:
"Terri thank you for the terrific review of our office! We like making insurance easier to deal with, and we do really care about our customers. You are a part of our State Farm family! We appreciate you!"
Lorenzo Chavez
April 11, 2025
5
out of
5
rating by Lorenzo Chavez
"Kristie and her team have been nothing short of exceptional!! Their responsiveness and understanding is unmatched! After switching from USAA after 9 years, I can truly say that Kristie and her team are top notch in every manner!"
We responded:
"Truly humbled by your kind words Lorenzo! Thank you for being such an amazing part of our State Farm family. We look forward to serving you for years to come!"