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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terri Dykstra

April 14, 2025

5  out of  5
rating by Terri Dykstra
"Kristie Polk and team are amazing! We have been with State Farm over 30 years. We have home, auto, and life insurance with them. They go above and beyond to help us with any insurance needs. Feels more like a family. I highly recommend."
We responded:
"Terri thank you for the terrific review of our office! We like making insurance easier to deal with, and we do really care about our customers. You are a part of our State Farm family! We appreciate you!"
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Lorenzo Chavez

April 11, 2025

5  out of  5
rating by Lorenzo Chavez
"Kristie and her team have been nothing short of exceptional!! Their responsiveness and understanding is unmatched! After switching from USAA after 9 years, I can truly say that Kristie and her team are top notch in every manner!"
We responded:
"Truly humbled by your kind words Lorenzo! Thank you for being such an amazing part of our State Farm family. We look forward to serving you for years to come!"
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Steve Jenkins

April 7, 2025

5  out of  5
rating by Steve Jenkins
"This whole office staff is 100% professional and very helpful. They will work with you whatever it takes. My wife has used kristie polk for years before we got married and after I was introduced to them I wish I would have known them years before as well.. for any and all insurance needs call these people trust me.."
We responded:
"Steve, thank you for the 5-Star review and letting us know we are still delivering the REAL deal. My team and I 100% believe we are here for you. We want to educate about your options. We listen to what your needs are and help where we can. We truly appreciate your loyalty and look forward to many more years together!"
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Toby Hamm

March 27, 2025

5  out of  5
rating by Toby Hamm
"I'm beyond speechless with the customer service Kristie delivers. Beyond exceptional. I went through 2 brokers and one other insurance agent, but none could help me. Kristie came through with securing me the best rate. Shes very educated and knows her stuff!! I was being told so many stories on coverage, but Kristie knew the FACTS! I would recommend her to ANYONE! Thank you!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We feel strongly about educating folks about their options - since not all insurance policies are created equal. We look forward to serving you for years to come!"
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rajdeep pal

March 22, 2025

5  out of  5
rating by rajdeep pal
"Kristie Polk was really helpful, when I was looking for a insurance for my car. She explained to me everything properly."
We responded:
"Rajdeep, THANK YOU for the 5 Star review! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dan Daily

March 14, 2025

5  out of  5
rating by Dan Daily
"I cannot say enough wonderful things about Kristie Polk and her incredible team at State Farm! Every interaction I’ve had with them has been marked by exceptional professionalism, genuine care, and prompt, efficient service. Whether it’s answering questions, handling policy updates, or whatever your need is, Kristie and her team are always quick to respond and go above and beyond to ensure everything is handled smoothly. Their friendly, approachable demeanor makes every conversation a delight, and it’s clear they genuinely care about their clients’ needs. It’s rare to find such a dedicated team that combines expertise with warmth, and I feel fortunate to have them managing my insurance needs. If you’re looking for an agent who will prioritize your peace of mind and treat you like more than just a policy number, I wholeheartedly recommend Kristie Polk and her team. They truly set the standard for excellent service!"
We responded:
"Dan the man! Thank you for the GLOWING 5-Star review. My team and I so appreciate the 5-Star love! And we love taking care of our customers. We are so thankful for customers like you! We appreciate your loyalty!"
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Leticha Leos

March 13, 2025

5  out of  5
rating by Leticha Leos
"I’m quite pleased with my insurance agent Kristie. She’s very personable, informative in explaining the details of my insurance plan. She offered helpful ways to save in my plan. The office staff is extremely professional."
We responded:
"Leticha, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Kristie Polk State Farm family. If you ever have any questions or need assistance, we’re here to help!"
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Joe Janssen

March 12, 2025

5  out of  5
rating by Joe Janssen
"Kristie Polk and her team are the best insurance agency I have ever met. She gave me a great price on my high coverage policy, and my premium actually decreased when it renewed. Thank you Kristie!"
We responded:
"Hey Joe, coming from you that's BIG. Thank you for the 5 Star review and the kind words. We are happy to have you as part of our State Farm family!!!"
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Twinkie

March 12, 2025

5  out of  5
rating by Twinkie
"Kristie was such a great help. She explained my plan to me in full detail. My previous provider was so hard to get accurate info from them. Kristie got me the best quote, and a much lower price than what I was currently paying. She was super nice and followed up to make sure I was comfortable with my choice. I’m definitely happy I made the switch."
We responded:
"Thank you for your 5-star review Crystal! We LOVE those! And when it comes to insurance, we might be considered "insurance geeks" - it's what we do! We are here to make sure you have great coverage and a great rate! So happy you are part of our State Farm family!"
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Paul Garcia

March 12, 2025

5  out of  5
rating by Paul Garcia
"Kristie has been my agent since 2018. She has always been friendly and professional! She is always on top of any issues that may have come up over the years and she's quick to resolve them. Thank you Kristie!!! 😁😁"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mark Evans

March 6, 2025

5  out of  5
rating by Mark Evans
"Kristie and her team are fantastic. I highly recommend them for your home and auto insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. You are an important part of our State Farm family! We appreciate you Mark!"
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The Pharmacist

February 25, 2025

5  out of  5
rating by The Pharmacist
"Ms Polk and her office staff are the best..they really give you enough time with them to explore all options and see what best fits you. Prompt repsonse is one quality that I like about them on top of all. Thanks to you and your staff for awesome service. Mohamed Elkhalil"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Donna Mitchell

February 23, 2025

5  out of  5
rating by Donna Mitchell
"Great agent and very friendly!, makes helpful suggestions for optimal coverages. Would highly recommend!"
We responded:
"Donna thank you for being your usual awesome self! We appreciate you!"
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Anita Walker

February 21, 2025

5  out of  5
rating by Anita Walker
"I feel as if I have worked with Christi forever. I found her when my previous agent retired. I'm so glad I did!! Kristi and members of her staff have always been friendly, professional, and helpful. She is always on top of insurance products & services in which I might have a need or an interest. She's great!! I could not ask for a better agent!! When I relocated, I was thrilled to learn that I could keep her as my agent, because she is very much a good friend. Kristi is a woman of warmth, wisdom, and integrity!! Anita Walker"
We responded:
"Anita, you are like family! We love you and so happy for the glowing review! Thank you for being a loyal customer and part of our State Farm Family!"
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Gabby S

February 20, 2025

5  out of  5
rating by Gabby S
"I appreciate this team so much! I’ve had a million questions over the course of our interactions together and they never fail to help me understand or get a bigger picture. Between new cars, hail damage, and just overall support - these guys are the best at what they do! 💗"
We responded:
"Gabby we love all of the questions! That is why we are here! You leave the insurance stuff up to us, and you go out there and tackle life!! We got you! "
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Cassie Carranza

February 19, 2025

5  out of  5
rating by Cassie Carranza
"Always great to work with, very friendly staff and the most reasonable rates."
We responded:
"Cassie, we think you are pretty great to work with as well! Here at our office, we are all about discounts and finding the best way to balance price with coverage! We are honored you are part of Kristie Polk State Farm family!!!"
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Jonathan Hoff

February 11, 2025

5  out of  5
rating by Jonathan Hoff
"Always professional and friendly. Saved money on their home and auto bundle. Great communication on policy changes."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shawna Schaffer

December 12, 2024

5  out of  5
rating by Shawna Schaffer
"Kristie is very friendly, efficient and personable. Very quick to respond. She helped me find savings where we could. It is worth your time to have a conversation with Kristie or any of her team members. That make you feel like family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bharat Baral

December 12, 2024

5  out of  5
rating by Bharat Baral
"I had the pleasure of working with Kristie for my insurance needs and I couldn't be more impressed! From the moment I reached out, Kristie was incredibly professional, patient, and through in explaining my options. I highly recommend Kristie to anyone looking for reliable and knowledgeable insurance assistance. Five stars ⭐⭐⭐⭐⭐ all the way!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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mark mensah

December 11, 2024

5  out of  5
rating by mark mensah
"Kristie's Office always welcome you to a Friendly environment and Ready to answer all questions in a very knowledgeable way possible. They will notify you or give you heads-up should there be any changes on your policy and advised with all possible options that might save you some bucks here or there. I am pleased, knowing her and the team personally. Alyssa, thank you for all the text messages and the reminders. You guys are awesome. Thank you. -Joseph"
We responded:
"Joseph, thank you for being a long time loyal State Farm customer! We love having customers like you! Thank you so much for sharing the 5-Star review. We are happy to be serving your family's insurance needs and hope we get to continue that honor for years to come!! "
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sfdeliveries76

December 6, 2024

5  out of  5
rating by sfdeliveries76
"Kristie Polk has been very helpful. Her staff is considerate and on the ball."
We responded:
"Loving the 5 Star Review! Thank you!!!"
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chrystie greer

December 6, 2024

5  out of  5
rating by chrystie greer
"Kristi has been a wonderful agent to work with. She's responsive and knowledgeable and caring. I highly recommend her and her agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stephanie Wood

October 11, 2024

1  out of  5
rating by Stephanie Wood
"She is so rude and impatient with clients, not at all understanding about people with disabilities. So sad. I really don't like people with no compassion."
We responded:
"Stephanie, I am sorry you felt I was rude and impatient. Since you didn't have POA for your mom, I needed to talk with her about doing quotes for her home and auto insurance. This has nothing to do with anyone being disabled in anyway."
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Rachel Bradshaw

March 12, 2024

5  out of  5
rating by Rachel Bradshaw
"I can’t say enough good things about Kristie Polk. She’s been an excellent agent! She assisted me when my car was stolen and she was especially helpful with insuring my teenage son. She provided all options available for discounts on his insurance and was very upfront about rates (Parents of teenage boys know what I’m talking about). She’s been the best. Like a good neighbor, Kristie is there!"
We responded:
"Rachel, it is customers like you that make us love what we do!! Thank you for sharing this awesome review!!! I am honored to serve you and your son!"
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Jerrett Jan

January 9, 2024

5  out of  5
rating by Jerrett Jan
"Super easy to work with and very responsive. Always a pleasure."
We responded:
"Jarrett, thank you for the kind words and the 5 star review. We aim to please!!! We look forward to serving you for a long time to come! Thank you for being a loyal State Farm customer! "